Shipping policy

Processing Time:

All orders are processed within 1-5 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time is 3-5 business days for standard shipping.

Shipping Options:

Standard Shipping 3-5 business days

Order Tracking:

You will receive a tracking number once your order has shipped.

Customs, Duties, and Taxes:

FLOR DE LA JARA, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility.

Missing or Lost Packages:

If your package is lost or missing, please contact us at ourfamily@flordelajara.com with your order number, and we will do our best to assist you.